INTEGRITY KICKS — STORE POLICIES & LEGAL TERMS

Last Updated: September 20, 2026

Integrity Kicks LLC is an independent third-party retailer and reseller of designer footwear, apparel, accessories, collectibles, and related merchandise.

These policies apply to purchases and transactions completed directly with Integrity Kicks LLC, including purchases made in our physical retail store, through our website, through social media, by invoice, or through another direct Integrity Kicks sales channel unless different terms are expressly provided for a particular transaction.

By completing a purchase with Integrity Kicks LLC, the customer acknowledges that these policies were available for review and agrees to the applicable terms below.

ALL SALES ARE FINAL

All sales are final unless Integrity Kicks LLC expressly agrees otherwise.

Integrity Kicks does not generally offer returns, refunds, exchanges, or store credit after a transaction has been completed.

An exception may be made only when:

  1. Integrity Kicks agrees to the return or exchange before the original sale is completed; or

  2. Integrity Kicks later determines, at its discretion, that a return, exchange, refund, or store credit is appropriate under the circumstances.

Any exception applies only to the specific transaction for which it was granted and does not modify our general All Sales Final policy or create an obligation to provide the same exception in another transaction.

If a return or exchange is approved, Integrity Kicks may establish reasonable conditions for that return, including a deadline and requirements concerning the condition of the merchandise, packaging, accessories, tags, proof of purchase, and other items originally included with the purchase.

Approval of a return or exchange is not automatic merely because a customer contacts Integrity Kicks regarding a purchase.

Nothing in this policy is intended to limit any customer right that applicable law does not permit us to waive.

CUSTOMER INSPECTION & ACCEPTANCE OF CONDITION

Integrity Kicks sells both new and pre-owned merchandise.

Pre-owned, vintage, discontinued, displayed, previously handled, or previously owned merchandise may show characteristics including:

  • Wear

  • Creasing

  • Scuffs or scratches

  • Sole wear

  • Discoloration

  • Aging

  • Storage wear

  • Packaging damage

  • Missing or replacement packaging

  • Manufacturer variation

  • Cosmetic imperfections

  • Other characteristics consistent with the item's age and condition

We make reasonable efforts to accurately represent and disclose material condition information known to us.

For all transactions, customers are encouraged to fully inspect merchandise before completing or wearing the purchase.

Once a transaction is completed, the customer acknowledges acceptance of the merchandise in the condition presented at the time of sale, subject to any rights provided by applicable law.

Sizing, fit, personal preference, buyer's remorse, gift recipient preference, later price changes, or a customer's decision that they no longer want an item do not by themselves create a right to return or exchange merchandise.

AUTHENTICITY

Integrity Kicks is committed to selling authentic merchandise.

Merchandise may be evaluated using one or more methods, including:

  • Internal examination

  • Product and material comparison

  • Serial, production, or identification information

  • Supporting documentation

  • Third-party authentication services

  • Other authentication resources we consider appropriate

Because Integrity Kicks operates in the secondary resale market, we are not necessarily provided documentation directly from the original manufacturer or brand for every item we acquire.

If a customer has a good-faith authenticity concern regarding an item purchased from Integrity Kicks, the customer should contact us and provide:

  • Proof of purchase

  • Clear photographs of the merchandise

  • A description of the concern

  • Any third-party authentication report or supporting documentation

Integrity Kicks may require the merchandise to be returned for physical inspection and may seek an independent authentication opinion before determining an appropriate resolution.

Any merchandise submitted for authenticity review must be the same merchandise originally purchased from Integrity Kicks and must not have been substituted, materially altered, modified, or intentionally damaged after the sale.

Our All Sales Final policy does not prevent Integrity Kicks from reviewing a legitimate authenticity concern and providing a resolution when Integrity Kicks determines one is warranted.

INDEPENDENT RESELLER — NOT AFFILIATED WITH BRANDS

Integrity Kicks LLC is an independent third-party reseller.

Unless we expressly state otherwise in writing, Integrity Kicks is not affiliated with, authorized by, sponsored by, endorsed by, partnered with, owned by, operated by, or otherwise officially associated with any designer, manufacturer, trademark owner, or brand whose merchandise we resell.

We clearly disclose our status as an independent reseller through our business and sales channels, including disclosures that we are NOT AFFILIATED with the brands whose merchandise we offer.

The presence of a brand's merchandise in our:

  • Retail store

  • Website

  • Social media

  • Advertising

  • Marketplace listings

  • Product photographs

  • Product descriptions

  • Receipts

  • Invoices

  • Promotional materials

does not imply an official relationship between Integrity Kicks and that brand.

Brand names, product names, logos, trademarks, and other brand identifiers may be referenced or displayed for the purpose of identifying and describing the genuine merchandise being offered for resale.

Third-party trademarks, logos, names, and other intellectual property remain the property of their respective owners.

BRAND NAMES, TRADEMARKS & PRODUCT PHOTOGRAPHY

Integrity Kicks may photograph, advertise, display, describe, and offer merchandise that contains third-party:

  • Brand names

  • Trademarks

  • Logos

  • Packaging

  • Trade dress

  • Product names

  • Other identifying characteristics

The use or appearance of these identifiers is intended to identify and describe the merchandise being offered and does not represent a claim of ownership by Integrity Kicks.

Integrity Kicks does not represent itself as an authorized retailer of a particular brand unless that relationship is expressly stated in writing.

Original Integrity Kicks branding, logos, photography, graphics, designs, website content, and other original materials remain the property of Integrity Kicks LLC unless otherwise stated.

PRICING

Prices may vary between our:

  • Physical retail store

  • Website

  • Marketplace accounts

  • Social media

  • Direct invoices

  • Promotional events

  • Other sales channels

A price displayed through one sales channel does not necessarily require Integrity Kicks to offer the same price through another channel.

Prices may change before a transaction is completed.

Once a valid transaction has been completed at an agreed price, a later increase or decrease in the price of the same or similar merchandise does not create a right to a price adjustment, refund, or return.

PRICING, INVENTORY & LISTING ERRORS

Integrity Kicks reserves the right to correct genuine errors involving:

  • Pricing

  • Inventory

  • Product descriptions

  • Sizing

  • Photographs

  • Promotions

  • Technical issues

  • Typographical mistakes

  • Duplicate listings

  • Availability

If an error is discovered before a transaction is completed, Integrity Kicks may correct the information or decline to complete the transaction.

If merchandise is mistakenly sold after becoming unavailable, Integrity Kicks may cancel the affected transaction and refund the amount actually paid for the unavailable merchandise.

PAYMENTS

Integrity Kicks accepts payment methods made available at the time of purchase.

Payment must be successfully authorized before merchandise is released unless Integrity Kicks expressly agrees to different payment arrangements.

For certain transactions, Integrity Kicks may request reasonable verification such as:

  • Identification

  • Signature

  • Billing information

  • Card verification

  • Payment authorization

  • Other information reasonably necessary to verify the transaction

Integrity Kicks may refuse or cancel a transaction when we reasonably believe a payment is unauthorized, fraudulent, stolen, invalid, or presents a material fraud or security concern.

CHARGEBACKS & PAYMENT DISPUTES

Customers with concerns regarding a transaction are encouraged to contact Integrity Kicks directly so the transaction can be reviewed.

If a chargeback, payment dispute, or similar claim is initiated, Integrity Kicks may provide relevant transaction information to the bank, card issuer, payment processor, marketplace, or other applicable party.

Depending on the transaction, this information may include:

  • Receipts

  • Invoices

  • Transaction records

  • Product photographs

  • Condition records

  • Authentication documentation

  • Customer communications

  • Tracking information

  • Delivery confirmation

  • Signed acknowledgments

  • Security footage where appropriate and lawful

  • These Store Policies

The filing of a chargeback does not by itself determine that the underlying claim is valid or automatically alter the terms of the original transaction.

Nothing in this section prevents either party from exercising rights available under applicable law or applicable payment-network rules.

ONLINE & SHIPPED ORDERS

Customers placing an order requiring shipment are responsible for providing complete and accurate:

  • Name

  • Shipping address

  • Contact information

  • Other information reasonably required to fulfill the order

Customers should review their shipping information before completing their purchase.

Once an order has been transferred to a shipping carrier, delivery timing may be affected by circumstances outside Integrity Kicks' direct control.

These circumstances may include:

  • Carrier delays

  • Weather

  • Incorrect delivery information

  • Delivery restrictions

  • Customs processing

  • Service disruptions

  • Other events outside our reasonable control

If tracking indicates that a package was delivered but the customer cannot locate it, the customer should promptly contact both Integrity Kicks and the applicable carrier so the matter can be reviewed.

THIRD-PARTY MARKETPLACES

Integrity Kicks may also sell merchandise through third-party marketplaces such as eBay or other platforms.

Transactions completed through a third-party marketplace may also be subject to that marketplace's mandatory policies, buyer protections, return procedures, dispute procedures, or other terms.

Where a marketplace requires a procedure or remedy that differs from this policy, the applicable marketplace rules may control that marketplace transaction.

ORDER CANCELLATIONS

Completed transactions are generally final.

Integrity Kicks is not required to cancel a completed purchase solely because the customer later changes their mind.

Integrity Kicks may voluntarily approve a cancellation when we determine doing so is appropriate.

Any legally required cancellation rights remain unaffected.

SPECIAL ORDERS, HOLDS & DEPOSITS

Special-order items, customer-requested merchandise, reserved merchandise, deposits, layaway arrangements, and similar transactions may be subject to additional terms provided at the time the arrangement is made.

CONSIGNMENT, TRADE-INS & SELLING TO INTEGRITY KICKS

Merchandise sold, traded, consigned, or otherwise submitted to Integrity Kicks may be subject to separate agreements and procedures.

This may include:

  • Consignment agreements

  • Buyout agreements

  • Trade-in terms

  • Intake documentation

  • Authentication terms

  • Payout terms

  • Merchandise-holding terms

Where a separate agreement applies, that agreement controls the specific transaction if its terms differ from these general Store Policies.

ITEMS LEFT WITH INTEGRITY KICKS

Merchandise intentionally left with Integrity Kicks for purposes such as:

  • Authentication

  • Evaluation

  • Sale

  • Consignment

  • Trade

  • Inspection

  • Another agreed business purpose

may be subject to separate intake terms or agreements.

Customers are responsible for retrieving personal property accidentally left at the store.

STORE SECURITY & VIDEO SURVEILLANCE

For the protection of customers, employees, merchandise, and property, Integrity Kicks may operate video surveillance and other security systems inside and around its retail premises.

Security systems may be used for purposes including:

  • Theft prevention

  • Loss prevention

  • Fraud investigation

  • Incident documentation

  • Employee and customer safety

  • Protection of merchandise

  • Protection of business property

Recordings may be retained, reviewed, or disclosed when reasonably necessary and permitted by applicable law.

FRAUD, THEFT & MISREPRESENTATION

Integrity Kicks reserves the right to refuse service, decline a transaction, cancel a transaction where permitted, or take other lawful action when we reasonably believe an individual is engaging in:

  • Fraud

  • Theft

  • Attempted theft

  • Payment fraud

  • Identity misrepresentation

  • Merchandise substitution

  • Return fraud

  • Counterfeit merchandise submission

  • Chargeback abuse

  • Other unlawful or materially deceptive conduct

Integrity Kicks may preserve and provide relevant information to payment processors, marketplaces, insurers, law enforcement, attorneys, or other appropriate parties when reasonably necessary and legally permitted.

RIGHT TO REFUSE SERVICE

Integrity Kicks reserves the right to refuse service or decline a transaction for legitimate business, safety, security, fraud-prevention, or operational reasons, subject to applicable law.

Nothing in this policy permits unlawful discrimination.

WEBSITE & INFORMATION ACCURACY

Integrity Kicks makes reasonable efforts to maintain accurate information on its website and sales channels.

However, occasional errors may occur involving:

  • Product descriptions

  • Pricing

  • Availability

  • Sizing

  • Condition information

  • Technical information

If we discover a material error, we may correct it.

THIRD-PARTY LINKS & SERVICES

Our website or communications may contain links to third-party websites, marketplaces, payment services, authentication companies, shipping providers, social media platforms, or other external services.

Integrity Kicks does not control all aspects of third-party services and is not responsible for third-party content, policies, availability, or independent actions.

Use of a third-party service may also be subject to that third party's terms and privacy practices.

CUSTOMER INFORMATION

Integrity Kicks may collect and use customer information reasonably necessary to:

  • Process transactions

  • Fulfill orders

  • Communicate with customers

  • Prevent fraud

  • Maintain business records

  • Provide customer service

  • Comply with legal obligations

Any separate Privacy Policy published by Integrity Kicks will supplement this section.

POLICY EXCEPTIONS

Integrity Kicks may make an exception to any discretionary business policy when we determine that an exception is appropriate.

An exception made for one customer or transaction does not establish a new general policy and does not require Integrity Kicks to make the same exception in the future.

For example, if Integrity Kicks voluntarily agrees to a return, refund, exchange, discount, store credit, or other accommodation in one situation, that decision does not eliminate or modify the general All Sales Final policy.

APPLICABLE CONSUMER RIGHTS

Nothing contained in these Store Policies is intended to waive, eliminate, or restrict any right or remedy that cannot legally be waived or restricted.

If a provision of these policies conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will control to the extent of that conflict.

SEVERABILITY

If any provision of these Store Policies is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

POLICY UPDATES

Integrity Kicks may update these Store Policies from time to time.

Unless otherwise required by law, the version in effect at the time of a transaction generally applies to that transaction.

CONTACT INTEGRITY KICKS

Integrity Kicks LLC
Salt Lake City, Utah

Email: IntegrityKicksLLC@gmail.com
Website: IntegrityKicks.com

For questions concerning a purchase, please provide:

  • Your name

  • Purchase date

  • Receipt or order number

  • Merchandise involved

  • A description of your concern

IMPORTANT NOTICE

ALL SALES ARE FINAL UNLESS INTEGRITY KICKS EXPRESSLY AGREES TO A RETURN, REFUND, EXCHANGE, OR STORE CREDIT BEFORE THE SALE OR LATER DETERMINES THAT AN EXCEPTION IS APPROPRIATE.

INTEGRITY KICKS LLC IS AN INDEPENDENT THIRD-PARTY RESELLER AND IS NOT AFFILIATED WITH, AUTHORIZED BY, SPONSORED BY, ENDORSED BY, OR OTHERWISE OFFICIALLY ASSOCIATED WITH THE BRANDS WHOSE MERCHANDISE WE RESELL UNLESS EXPRESSLY STATED OTHERWISE.

By completing a purchase with Integrity Kicks LLC, the customer acknowledges that these Store Policies were made available for review before or at the time of purchase.